Privacy Policy – Dhanda Immigration
This Privacy Policy has been created to help you understand how Dhanda Immigration (“we,” “our,” or “us”) collects, uses, protects, and manages your Personally Identifiable Information (PII). Personally Identifiable Information refers to information that can be used to identify, contact, or locate an individual, either on its own or when combined with other data.
By using our website, submitting forms, or communicating with us, you agree to the terms outlined in this Privacy Policy.
Information We Collect
When you interact with Dhanda Immigration through our website, consultation forms, or communication channels, we may collect the following information:
- Name, email address, phone number, and mailing address
- Immigration-related details you choose to share with us (e.g., education, work history, immigration history)
- Payment or billing details when applicable
- Any other information you voluntarily provide during assessments, live chats, or inquiries
When We Collect Information
We collect information when you:
- Register on our website or submit an online inquiry form
- Use live chat or email to contact us
- Book consultations or request services
- Subscribe to our newsletters or updates
- Provide documents or details for immigration case processing
How We Use Your Information
We may use your information for the following purposes:
- To assess your eligibility and provide immigration consultation services
- To respond to your inquiries and customer service requests
- To process applications, documentation, or transactions securely
- To improve our website, services, and user experience
- To send updates, newsletters, or promotional materials (with your consent)
- To comply with legal and regulatory obligations
How We Protect Your Information
We take data security seriously and implement industry-standard practices to safeguard your information:
- Our website is scanned regularly for security vulnerabilities
- Personal data is stored in secured systems, accessible only by authorized staff
- Sensitive information is encrypted via Secure Socket Layer (SSL) technology
- All payment transactions are processed through trusted third-party gateways and are not stored on our servers
Use of Cookies
We use cookies to:
- Understand and save user preferences for future visits
- Track website traffic and interaction to improve our services
- Enhance your browsing experience
You can adjust your browser settings to disable cookies. If disabled, some features of the site may not function properly.
Third-Party Disclosure
We do not sell, trade, or transfer your Personally Identifiable Information to outside parties, except as necessary to:
- Deliver immigration services (e.g., sharing with government agencies or authorized representatives where required)
- Comply with legal obligations
Third-Party Links
Our website may include links to third-party sites. These sites have separate and independent privacy policies. We are not responsible for their content or practices but welcome feedback about them.
Children’s Privacy (COPPA)
Our services are not directed toward children under the age of 13. We do not knowingly collect information from children under 13.
Data Breach Notification
In the event of a data breach, we will notify affected users via email within 7 business days.
Email Communications (CAN-SPAM Compliance)
We may use your email address to:
- Send immigration updates, respond to inquiries, or provide case updates
- Send newsletters and promotional materials (if you subscribed)
To comply with the CAN-SPAM Act, we agree to:
- Not use misleading subject lines or email addresses
- Clearly identify emails as communications from Dhanda Immigration
- Provide our business address in all emails
- Allow you to unsubscribe easily via a link at the bottom of each email
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information
- Withdraw consent for data use
- Restrict or object to certain processing activities
You can exercise these rights by contacting us at the details below.
Updates to This Policy
This Privacy Policy may be updated from time to time. The latest version will always be posted on our website with the “last updated” date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: